Before joining Lerch Bates, Mr. Shanks previously managed the service and repair operations for ThyssenKrupp Elevator in both the Pensacola and Tallahassee, FL Branch locations. His career started as an elevator apprentice in 2004 and quickly advanced his career into a service technician position with a local independent elevator company. He joined the ThyssenKrupp team as a service technician prior to accepting the role of Operations Manager. His role in management carried him to oversee such properties as the Retirement Systems of Alabama (RSA), Government Services Administration (GSA), Florida State University, and Georgia Pacific Co. He earned an Associate’s Degree in Industrial Management and was a proud member of the United States Air Force. As a consultant with Lerch Bates in Atlanta, GA his duties include project management, maintenance auditing, modernization services, and maintenance management. His knowledge of the industry as well as personal experience with elevator systems has made him an asset to the organization.